Warranty Policy

We value your satisfaction and are committed to providing high-quality products and exceptional customer service. Therefore, we are pleased to offer the following warranty policy:

Warranty Coverage:
For products that encounter non-human damage during 18 Months of normal use, we provide complimentary repair or replacement services.

Warranty Details:
  1. Warranty Period: Starting from the date of purchase, if the product sustains non-human damage within 18 Months, we will offer free repair or replacement services.
  2. Warranty Claim: To initiate a warranty service request, please reach out to our customer support team with proof of purchase and a detailed explanation of the damage. We will assist you through the warranty claim process.
  3. Repair or Replacement: Based on the product's condition, we will determine whether repair or replacement is needed. If a replacement is required, we will provide a new product of the same model. In cases where the model is no longer available, a comparable alternative will be offered.
  4. Warranty Exclusions: The following situations are not covered by our warranty:
o Damage caused by misuse or human error o Damage resulting from unauthorized disassembly or repair o Damage caused by accidents, natural disasters, or other force majeure events

Contact Us:
If you have any questions or need assistance with warranty service, please reach out to us at service@wavzon.com. We are committed to providing excellent support and ensuring a smooth and enjoyable shopping experience.